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MINWAL / LEGAL

Terms of Service

Last updated: September 6, 2026

These Terms of Service govern your use of the Minwal mobile application and related services.

By using Minwal, you agree to these Terms.

Read the Privacy Policy

ON THIS PAGE
1. About Minwal2. Authorized Users3. Account Access4. School-Managed Information5. Transportation Information6. Notifications7. External Navigation8. Acceptable Use9. Privacy10. Service Availability11. School Subscription and Access12. Suspension and Termination13. Third-Party Services14. Limitation of Service15. Changes to These Terms16. Contact

Related information

Privacy Policy

Help & Support

1. About Minwal

Minwal is a school transportation platform that helps authorized schools, parents, supervisors, and transportation staff manage and view school transportation information.

2. Authorized Users

Minwal is intended only for Parents, Supervisors, and school or administrative users authorized by a participating school or organization.

Mobile app access requires a phone number and account relationship approved by your school. School and administrative users must use their organization’s authorized access.

Children do not create Minwal accounts.

3. Account Access

You are responsible for:

  • Using your own authorized phone number.
  • Keeping access to your device secure.
  • Protecting your OTP and authentication credentials.
  • Informing your school if your registered phone number changes.
  • Reporting suspected unauthorized access.

Never share an OTP with another person.

4. School-Managed Information

Schools manage student, Parent, Supervisor, route, bus, stop, and transportation information used by Minwal. Student data is processed for transportation services even though students do not create accounts.

If this information is incorrect, contact your school.

Minwal does not independently change school-managed student records based only on a Parent request.

5. Transportation Information

Minwal provides operational transportation information based on records and actions submitted through the school transportation system.

This may include:

  • Student boarding and drop-off status
  • Attendance or absence
  • School arrival
  • Route and stop information
  • Transportation activity timestamps
  • Operational notifications

Transportation information may occasionally be delayed, unavailable, corrected, or affected by network or system conditions.

Minwal should not be treated as an emergency monitoring service.

6. Notifications

Minwal may send transportation-related push notifications.

Notification delivery depends on device settings, operating systems, network connectivity, Firebase, Apple services where applicable, and other infrastructure outside Minwal’s direct control.

7. External Navigation

Authorized Supervisor features may open operational locations or routes in Google Maps.

When this occurs, Google Maps is governed by Google’s own terms and privacy policies.

8. Acceptable Use

You must not:

  • Attempt to access another user’s information without authorization.
  • Interfere with or disrupt Minwal services.
  • Attempt to bypass authentication or security controls.
  • Misuse student or other users’ personal information.
  • Abuse authentication, notification, support, or transportation systems.
  • Use Minwal for unlawful purposes.

9. Privacy

Your use of Minwal is also governed by the Minwal Privacy Policy.

10. Service Availability

Minwal may perform maintenance, security updates, improvements, or changes to the service.

We do not guarantee uninterrupted availability of every feature at all times.

11. School Subscription and Access

Your access to Minwal depends on your school maintaining an active Minwal service relationship and authorizing your account.

If the school’s service ends or your school removes your authorization, access to Minwal may be suspended or terminated.

12. Suspension and Termination

Minwal or the participating school may suspend or terminate access where necessary because of:

  • School authorization changes
  • Security concerns
  • Misuse of the service
  • Legal or compliance requirements
  • The end of the school’s Minwal service

13. Third-Party Services

Minwal relies on third-party infrastructure and services including Firebase, Google Cloud, Google Maps, app-store platforms, mobile operating systems, and notification-delivery services.

Use of these services may also be subject to their own terms.

14. Limitation of Service

Minwal is intended to support school transportation operations and communication.

It does not replace the school’s emergency procedures, transportation staff, or other official school communication channels.

15. Changes to These Terms

We may update these Terms as Minwal evolves or applicable requirements change.

The latest version will be published on this page.

16. Contact

Minwal

Email:

contact@minwalapp.com

Phone:

01559898303

Minwal

School transportation,
clearly connected.

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